CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT. IF YOU DISAGREE WITH ANY TERMS AND CONDITIONS WRITTEN HERE, YOU MUST NOT BUY ANYTHING FROM THIS WEB SITE!
THROUGH THIS WEBSITE ATTENTION:
This is a legal agreement (the “Agreement”) between You, the individual, company or organization (“you,” “your,” or “Customer”) and POTENT SUPPLEMENTS LLC (“we,” “our”, “Company”). By ordering, accessing, using or purchasing dietary supplements (“Product”) through this website or related websites (collectively the “Website”), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE AND PRINT A COPY FOR YOUR RECORDS.
Personally Identifiable Information(PII) – Personally identifiable information is information that can be used to uniquely identify a user such as name, address, phone number, email address or credit card number. When you create a new account or access your existing account for the purpose of purchasing product from this website, you agree to enter your PII completely and accurately.
Account Setup/Activation – When you create a new account with us or access your existing account for the purpose of purchasing product from this website, you agree and acknowledge that we have the authority to charge your e-check, credit card or bitcoin account with regards to the cost of the item(s) purchased and the fees that come along with it to complete the ordering process. You also agree and acknowledge that all “PII” you provided is accurate and up to date. You agree to allow us to use your “PII” to send you promotional material, emails and other correspondence by any of the following means; email, phone calls, fax or postal service. Our data system is up-to-date and accurate. When a customer places an order, he/she receives an email with the order confirmation number which is also electronically transmitted to our shipping department.
We use ShipWire.com for all orders – When you place an order with us, you will receive three (3) email notifications: Each of these notifications is to inform you about the status of your order. Once your order reaches traceable stage, you will also get a URL to track your order. If, however, you don’t find these emails in your mailbox, we advise you to check your bulk or spam folder to check any email you have received from All purchases will be listed on your bank statement as: POTENT SUPPLEMENTS LLC. Please note that we reserve 2 business days for the warehouse to ship out order. Let’s say if you placed your order for example Monday the 1st via 2 day shipping, we will drop it in the mail Wednesday the 3rd and you will receive it Friday the 5th. This is standard procedure for any online business.
Credit Card Billing – By placing an order, you give us the authority to charge your credit card with regards to the cost of the item purchased and the fees that come along with it to complete the ordering process. You also understand that the charges of our company will reflect the statement of your credit card.
Liabilities – By placing an order, you assume full responsibility for personal injury to yourself and further release web site owners, it’s employees, and contractors from any legal liabilities associated with damage arising from use of any products purchased on this web site.
Refund / Return Policy – No returns will be accepted once your order is shipped out.
Shipping and Delivery – Shipping and delivery depends on the location and shipping weight. At the checkout, you will be presented with a variety of shipping options, that includes USPS, FedEx, UPS or DHL for international orders, cost and approximate delivery date.
We have the right to refuse to accept any orders placed for products. You are responsible for the accuracy of all information you provide that is necessary for us to process your order. If an order has not been shipped, shipped to an incorrect or invalid address due to such inaccuracy, you alone are responsible. Dates for delivery are estimates only and are not guaranteed. Estimates are provided by the carrier, and are subject to matter beyond our control.
If a delivery requires a signature to confirm receipt, it is your responsibility to ensure that there is someone at the delivery address to sign for the products when delivered. It is also your responsibility to collect the products from any postal collection depot and/or arrange an alternative delivery date if you are not available to sign for the products. We will not refund orders that are refused, or that are returned because they cannot be delivered.
At our discretion, we may substitute the chosen carrier company or carrier class if we feel it is necessary or recommended.All items purchased are made in accordance with a shipment contract. This means that the risk of loss and title for such orders pass to you upon our delivery to the carrier. We are not responsible for safe delivery of goods once we pass the shipments to the carrier because we do not ship the products directly. If there is a problem with your shipment after we have passed your order to the carrier (including, but not limited to: products are not delivered, lost, stolen, arrive late, or are damaged in transit), you must contact the carrier.
Tracking Numbers are provided for all shipments. Generally international shipments take 7-10 business days from day of shipment unless customs causes a delay. Depending on the product ordered, and your local customs policy, it can take up to 6 weeks to clear customs. Please note that customs officials of any country are authorized to, and sometimes do open packages for inspection. We cannot accept responsibility for any orders delayed, confiscated or seized by foreign customs or governments. You country may also assign duties or taxes to your order. Per your local law, it is your responsibility to pay any taxes or duties assigned on an import. It is your responsibility to contact customs officials in your country for the best information on how your order will be handled by local customs PRIOR to ordering. We will not refund or accept any liability for international shipments not delivered, lost, refused, delayed, seized, or confiscated.
We do not accept your order until we receive notice from our credit card merchant that your payment has been authorized and/or we have received payment in full in cleared funds. Orders can not be canceled once submitted. If for any reason payment in full is not made, we may withhold or suspend delivery of the products. If you purchase a product that is offered by a third party merchant outside of Company, you agree to further accept the terms and conditions of the third party company.
Every customer receives door to door tracking number which will display shipping and delivery. By placing an order, you understand that before using any products purchased on this web site, you must visit primary care physician and get approval.
By placing an order, you guarantee that you will not share any products you purchase and / or advise to use any products purchased with any family members, friends or anyone you know.
By placing an order, you confirm that the products purchased on this web site are for your own personal use, and you will not, in any way, distribute it to other individuals.
(Last Updated On: 3rd April 2020)